HAMILTON FAQ
Your HAMILTON tickets will be accessibile through the DMPA mobile App.
Audience members will NOT need to present proof of vaccination or a negative test for entry. Additionally, masks are recommended but not required for this performance.
These current policies are subject to change at any time.
Ticket Holders will be contacted closer to their performance dates via email and phone call to confirm the health policies of their performance.
Only tickets purchased directly from: DMPA.org, the Civic Center Ticket Office or by calling the Civic Center Ticket Office at (515) 246-2300 are guaranteed to be legitimate tickets.
There is a lottery for forty (40) $10 seats for all performances. Lottery details will be available closer to the engagement.
Click Here to Enter the Lottery for Des Moines
HOW TO ENTER
- The lottery will open at 10:00 AM every Friday and will close for entry at 12:00 PM the next Thursday prior to the following week’s performances.
- Winner notifications will be sent between 12:00 PM and 4:00 PM every Thursday for the upcoming week’s performances via email and mobile push notification. Once notified, winners will have two hours to claim and pay for their ticket(s).
- No purchase or payment is necessary to enter or participate.
- Each winning entrant may purchase up to two (2) tickets.
- Only one entry per person, per performance. Repeat entries and disposable email addresses will be discarded.
- Lottery tickets may be picked up at will call beginning two hours prior to the performance with a valid photo ID. Lottery tickets void if resold.
- All times listed are in the local time zone.
- For inquiries about the Hamilton lottery, please contact:
- help@luckyseat.com if entering through Lucky Seat
- lottery@hamiltonmusical.com if entering through the Hamilton App
ADDITIONAL RULES
Patrons must be 18 years or older and have a valid, non-expired photo ID that matches the name used to enter. Tickets are non-transferable. Ticket limits and prices displayed are at the sole discretion of the show and are subject to change without notice.
Since HAMILTON contains some strong language, the show is recommended for ages 10+. Infants are not allowed in the theater. Children 4 years of age and above are permitted but must have their own ticket.
Lottery prices are not valid on prior purchases. Lottery ticket offer cannot be combined with any other offers or promotions. All sales final – no refunds or exchanges. Lottery may be revoked or modified at any time without notice. A purchase will not improve the chances of winning.
We are taking unseated reservations for HAMILTON tickets now. Processing, seat fulfillment and specific order details will occur at a later date. Click here to submit a request.
When tickets go on sale to the public they may be purchased online at DMPA.org, by calling 515-246-2300 or at the Civic Center Ticket Office located at the corner of 3rd and Walnut Street. The fastest way to purchase tickets is online at DMPA.org.
HAMILTON is appropriate for ages 10+ since there is some strong language. Children under the age of 5 are not permitted in the theatre.
Running time is 2 hours and 45 minutes including intermission.
The Des Moines engagement of Hamilton will feature an all new cast. Casting will be announced later but it will be produced, with the same talent, attention to detail and high quality as the Broadway and Chicago productions.
Click the link below for more information on the Season Ticket holder benefits and more Frequently Asked Questions.
Since all sales are final, we are unable to offer refunds. Be sure to check the following information before completing your purchase: show title, day, date, time of performance, and number of tickets.
There are no discounts for any tickets for HAMILTON.
Yes, the 1:00 p.m. performance on Sunday, May 22.
No Meet and Greets have been announced.
Standard ticket limits apply.
FEEDBACK, QUESTIONS, COMMENTS?
Email us at info@dmpa.org or call or call the DMPA Ticket Office at 515-246-2300.
CONSUMER WARNING: Des Moines Performing Arts is the only OFFICIAL TICKETING PROVIDER for events at the Des Moines Civic Center. Tickets obtained from other unauthorized sources may be stolen, counterfeit or invalid and may not be honored. Tickets Purchased from other sources are often inflated in price and not eligible for assistance if tickets are lost, stolen or in the event the show is cancelled or rescheduled. Des Moines Performing Arts is not responsible for tickets purchased from other sources. Tickets will not be received or activated until 30 days prior to the performance date listed on your ticket.