Welcome to Our Venues!

Whether you are attending the Des Moines Civic Center, The Temple Theater, Cowles Commons or The Stoner Theater, we want you to have the best possible experience each and every time you attend a performance. Below is information and helpful tips to ensure you get the most from your visit.

Interested in learning more about our venues? Click here to learn more about each of our venues.

DMPA’s highest priority is our guests’ safety. Please allow extra time for arrival as each guest will be subject to security screenings and all bags will be checked. The following items will not be permitted in the venue:

  • Alcohol, drugs, illegal substances or any paraphernalia associated with drug use
  • Audio/Video recorders, professional cameras, tripods
  • Cans, bottles (including water), coolers, or other similar containers
  • Weapons of any type, including chains, knives, spiked jewelry and firearms (excluding law enforcement officers)
  • Pepper spray/mace/other chemicals
  • Duffel bags, backpacks or other oversized bags
  • Noisemakers such as air horns
  • Laser pens/pointers of any type
  • Flags/signs/poles
  • Fireworks
  • Any other item deemed unacceptable by the event/building management team

KNOW BEFORE YOU GO

WHEN WE OPEN

DES MOINES CIVIC CENTER
The Civic Center Ticket Office opens two hours prior to the show. The Nollen and Prairie Meadows Lobbies in the Civic Center open one hour prior to the show. Seating begins thirty minutes before the show.

TEMPLE THEATER
The Temple Theater Ticket Office opens two hours prior to a show at the Temple Theater. The Temple Theater Lobby will open 1 hour prior to the show. Seating begins thirty minutes before the show.

WHERE TO PARK

DES MOINES CIVIC CENTER
Valet Parking is available for select performances beginning one hour before the show on 3rd Street. Additional parking is available in nearby parking garages. Street parking is limited. 

TEMPLE THEATER
Parking is available on Locust and Tenth Streets as well as the Voya Parking Lot. Parking is free after 5pm on weekdays and all day during the weekend.

WHAT TO WEAR

While there is no dress code for our events, guests often treat the evening as a special night out and dress for the occasion. Formal dress is certainly not required, you will see everything from jeans to suits. 

RUNNING LATE?

Late seating will be accommodated by staff at the earliest appropriate time. Many productions enforce a seating hold, meaning guests cannot be seated until after the end of a certain scene or musical number, which can range from 3-15 minutes. Listen for lobby chimes, which are sounded five minutes before the performance begins and after intermission, to know when to take your seat.

WHO SHOULD ATTEND

Children age five and above are welcome to attend most performances. Children younger than five are welcome to attend designated family-oriented performances. Regardless of age, all guests require a ticket. Call the Ticket Office at 515-246-2300 in advance if you are unsure if your child will be admitted.

FOOD & DRINK

A small selection of liquor, wine, beer and soda along with small treats such as nuts and chocolate covered pretzels are available for purchase. Bottled water and souvenir cups with lids are available for purchase and allowed in the Civic Center Main Hall during all performances. No other food or drink is permitted.

Drinks purchased at the Temple Theater before a show or during intermission are allowed in the Theater.

DRINK PRE-ORDERS

Avoid the bar line at intermission by ordering your drink ahead of time. Order and pay at any open bar before the performance and pick your drink up at the Guest Services Counter during intermission.

REMEMBER YOUR VISIT

A complimentary playbill is provided for all Broadway productions and select other productions. Playbills typically include a performance synopsis as well as cast and creative team bios. Most touring productions have merchandise for sale in the lobbies (t-shirts, mugs and cast recordings).

ELEVATORS

DES MOINES CIVIC CENTER
Located in the Nollen Lobby and in the center of the building near the Stoner Theater, our elevators are available to to provide access to the Civic Center’s second floor.

TEMPLE THEATER
Located adjacent to the Temple Theater Ticket Office, the elevator will take you to the 2nd floor where the Temple Theater is located.

INTERMISSION

Most productions include a 15-20 minute intermission to allow the performers and the audience the opportunity to take a break, use the restroom or grab a drink.


Policies Guest Services

CAMERAS
The use of cameras or any type of recording devices is prohibited at all times. 

CELL PHONES
Please turn your cell phone off or set it to the silent mode. Please also refrain from text messaging and using your phone as a light source during the performance. 

CHILDREN
Children younger than 5 years-old are typically not permitted in the theater. At designated family-oriented productions, however, children of all ages are permitted. Everyone must have a ticket, regardless of age. A limited number of booster seats are available at our Nollen or Prairie Meadows Lobby coat checks. 

LATE SEATING
Late seating will be accommodated by house staff at the earliest appropriate time. Pay attention to lobby chimes, which are sounded five minutes before the show begins, as well as after intermission. 

TOBACCO USE
The use of tobacco products is not allowed in any Des Moines Performing Arts space or within 15 feet of any entrance.

ATM
An ATM is located in the Ticket Office Lobby.

BINOCULARS
Binoculars are available for rent at the Nollen or Prairie Meadows Lobby coat checks for $5.

COAT/ITEM CHECK
The Nollen and Prairie Meadows Lobby coat checks are available for $2 during main hall performances.

CONCESSIONS
A small selection of wine, beer and soda along with small treats such as nuts and chocolate covered pretzels are available for purchase. Bottled water and souvenir cups with lids are available for purchase and allowed in the Civic Center Main Hall during all performances. No other food or drink is permitted.

ELEVATORS
Elevators to the second level of the lobby are located in the Nollen Lobby and near the Stoner Theater.

LOST ITEMS
Lost items may be reported or claimed at the Nollen coat check area during an event. After an event, please contact our Ticket Office at (515) 246-2300 or stop by Monday through Friday, 9 a.m. to 5 p.m. Items are kept for 30 days.

MEDICAL ASSISTANCE
If you have a medical need, please notify the House Staff. Medical services are provided by Iowa Health Des Moines in the Prairie Meadows Lobby.

PRE-ORDERING DRINKS
Avoid the line at intermission by ordering your drink ahead of time. Order and pay at any open bar before the performance. Pick your drink up at the Nollen or Prairie Meadows Lobby coat check during intermission.

You Make The Difference

“The dollar ticket price [for the Applause Series shows] is unbelievable. Without it, we would't be able to come. The people who support this program need to be applauded because it gives kids great opportunities.”
- Lynn, Holy Trinity Catholic School

Learn More

VENUE RENTAL INFORMATION

Did you know that most all of the Des Moines Performing Arts spaces are available to you? From the 2,700 seat Civic Center, one of our cozy balcony rooms, to our completely renovated outdoor space in Cowles Commons, we have a theater or meeting space that's just right for your group.  Whether you're looking for a stage, outdoor venue, or simply a fun place to get together, the Des Moines Performing Arts may have something for you!

Available spaces:

  • Civic Center
  • Temple Theater
  • Stoner Theater
  • Cowles Commons
  • Our lobbies
  • West Balcony Lounge (meeting space)

Let us know what you're looking for so we can provide space for your next event or meeting!


TOURS

Want an inside look at any of Des Moines Performing Arts performance venues? Tours can be arranged for groups of 8 or more.To inquire about tour date availability, send us an email at info@desmoinesperformingarts.org.

Things to consider when inquiring about a tour for your group:

  • How many people will participate in the tour?
  • How much time will we be able to spend at the theater? (30-45 minutes minimum recommended).
  • What time of day works best in our schedule?
  • Are we limited to a particular date or are we open to exploring multiple date options?
  • Is there a certain aspect of the theater or Des Moines Performing Arts that we would like our tour guide to focus on?
  • Are there any special considerations Des Moines Performing Arts should be aware of when planning our tour?
Des Moines Performing Arts Partnerships: