Important cancellation and postponement information
We anticipate health and safety protocols to evolve as performances progress. Ticket holders should expect an email detailing specific protocols for entering DMPA venues closer to the date of their performance(s). Please be sure to keep an updated and active email associated with your account to ensure you receive show-related communications.
Throughout the shutdown our team has consulted with state and local leaders as well as monitored CDC guidance to prepare for your safe return to our facilities. Enhancements include: updating our HVAC systems with new filters, adjusting for increased fresh air circulation and adding portable air filtration systems in key areas of the venue. Other improvements include additional hand sanitizing stations, protective guards around concession areas and implementation of touchless transaction options.
We want you to feel confident when purchasing tickets. Please know that if you or a member of your party are not feeling well prior to a performance, we have a variety of flexible options available to you including exchanges and refunds. Please contact us prior to the performance and our team will gladly walk you through your options.
Your loyalty has protected the arts through this intermission and we are delighted to welcome you back to live performances. Thank you for your continued support!
Frequently Asked Questions
The most up to date listing of performances that have been postponed/cancelled can be found on this page.
Once the status of a show has been determined, we will contact Ticket Holders with the new information via email. This page will also be updated to reflect new information as it becomes available.
In the event that a rescheduled performance date or time does not work for you, a full refund value of the tickets will be offered. In the case of cancellations, the ticket value and services fees are refunded.
Please note: refunds for select performances may only be available for a specific period of time.
If you purchased tickets to a canceled performance with a cash or check, a check will be mailed to the address associated with your account.
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THE BAND'S VISIT
October 12-17, 2021 - October 12-17, 2021
BERNADETTE PETERS IN CONCERT
Saturday, Oct. 10, 2020 - Saturday, April 30, 2022
May 28 – 30, 2021 - June 10-12, 2022
MY FAIR LADY
Nov. 3-8, 2020 - August 2-7, 2022
FRANKIE VALLI AND THE FOUR SEASONS
Friday, October 23, 2020 - Friday, Oct. 1, 2021
February 23 - 28, 2021 - February 8-13, 2022
April 2 - 3, 2021 - March 11-12, 2022
April 20 - 25, 2021 - March 22-27, 2022
Dec. 1 - 27, 2020 - May 17 - June 5, 2022
TO KILL A MOCKINGBIRD
July 6 - 11, 2021 - August 23-28, 2022
March 9 - 14, 2021 - January 3-8, 2023
Oct. 27 - Nov. 1, 2020 - March 14-19, 2023
Performances below have been postponed and we are working to reschedule new dates:
CHITA & FRIENDS
May 8, 2021 - TBA
VIEW FROM ABOVE WITH ASTRONAUT TERRY VIRTS
Tuesday, Nov. 10, 2020 - TBA
DES MOINES SYMPHONY: CARMINA BURANA
September 19 - 20 - TBA
DES MOINES SYMPHONY: REVOLUTION: THE MUSIC OF THE BEATLES
Saturday, October 17, 2020 - TBA
Monday, May 18, 2020 - TBA
THAT GOLDEN GIRLS SHOW! A PUPPET PARODY
April 21 - May 10, 2020 - TBA
EVERLY BROTHERS [REVISITED]
April 3-4, 2020 - TBA
THE MASKED SINGER
Sunday, July 18, 2021
June 17 - July 5, 2020
THE BOOK OF MORMON
July 28 - August 2, 2020