Des Moines Performing Arts seeks a Database Manager to provide technical leadership that drives the enhancement of business practices and ensures organizational optimization of the CRM system. They will partner with all Des Moines Performing Arts (DMPA) departments to maintain optimal use of the enterprise-wide CRM, determining/recommending reporting needs, training strategy, and facilitation.
The position will serve as a primary liaison and contact with our software provider and act as the technology point person for the utilization, configuration, customization, integration, reporting and ad-hoc requests. The database manager will identify, develop, and facilitate in house training to all user groups and recurring training sessions including new staff while maintaining and monitoring standardization of data entry by multiple roles and organizations for data continuity. They will manage the organization and storage of all database information within the database system to ensure database security. This position will also promote and run optimal data hygiene on a continuous schedule, including NCOA, account merging, wealth screening, and other appends. The database manager will project manage and troubleshoot upgrades, oversee database infrastructure and provide technical support and administration while recommending process improvements across system to optimize database resources, workflow, and ensure quality work across departments. A regular function will be consulting with all departments to translate and execute/implement requests for business intelligence into actionable data capture and analysis.
The ideal candidate will possess a Bachelor’s Degree with a minimum of three years’ experience or equivalent combination of education and experience. Extensive knowledge of Excel is required. They will have proven project management experience, 3 years of CRM, and database management experience. Preference will be given to candidates who demonstrate experience and/or advanced knowledge of SQL. Experience with ticketing systems is also preferred but not required.
Des Moines Performing Arts is a premier organization showcasing a variety of professional productions while providing an exciting and dynamic work environment. If you are interested in joining our team and meet the expressed qualifications, please submit your credentials on our website at www.dmpa.org. Including a cover letter is preferred.
Des Moines Performing Arts is an equal employment opportunity employer. In accordance with state and federal law, all personnel actions such as compensation rates, benefits, job changes, company-supported training, educational tuition assistance, screening and interviewing processes will be administered without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, marital or veteran status, disability or any other legally protected class.