Welcome to Our Venues!

DMPA’s highest priority is our guests’ safety. Please allow extra time for arrival as each guest will be subject to security screenings and all bags will be checked. The following items will not be permitted in the venue:

• Alcohol, drugs, illegal substances or any paraphernalia associated with drug use
• Audio/Video recorders, professional cameras, tripods
• Cans, bottles (including water), coolers, or other similar containers
• Weapons of any type, including chains, knives, spiked jewelry and firearms (excluding law enforcement officers)
• Pepper spray/mace/other chemicals
• Duffel bags, backpacks or other oversized bags
• Noisemakers such as air horns
• Laser pens/pointers of any type
• Flags/signs/poles
• Fireworks
• Any other item deemed unacceptable by the event/building management team

Ticket Office Hours
Monday - Friday 10 a.m. - 5 p.m.

DES MOINES CIVIC CENTER
The Nollen and Prairie Meadows Lobbies in the Civic Center open one hour prior to the show. Seating begins thirty minutes before the show.

TEMPLE THEATER
The Temple Theater Ticket Office opens two hours prior to a show at the Temple Theater. The Temple Theater Lobby will open forty-five minutes prior to the show. Seating begins thirty minutes before the show.

DES MOINES CIVIC CENTER
Valet Parking is available for select performances beginning one hour before the show on 3rd Street. Additional parking is available in nearby parking garages. Street parking is limited. 

TEMPLE THEATER
Parking is available on Locust and Tenth Streets, as well as, the former Voya Parking Lot. Meter parking surrounds the venue. Parking meters charge Monday through Saturday from 9 a.m. - 9 p.m.

More Parking and Directions Information

While there is no dress code for our events, guests often treat the evening as a special night out and dress for the occasion. Formal dress is certainly not required, you will see everything from jeans to suits. 

Late seating will be accommodated by staff at the earliest appropriate time. Many productions enforce a seating hold, meaning guests cannot be seated until after the end of a certain scene or musical number, which can range from 3-15 minutes. Listen for lobby chimes, which are sounded five minutes before the performance begins and after intermission, to know when to take your seat.

Children age five and above are welcome to attend most performances. Children younger than five are welcome to attend designated family-oriented performances. Regardless of age, all guests require a ticket. Call the Ticket Office at 515-246-2300 in advance if you are unsure if your child will be admitted.

Limited offerings may be available for purchase and enjoyed in the lobbies. Only bottled water and drinks served in DMPA souvenir cups will be allowed inside the Main Hall. No outside food or drink are allowed in the venue. All concession sales will be debit or credit card only to create a “touchless” payment environment. We do not accept cash.

Avoid the bar line at intermission by ordering your drink ahead of time. Order and pay at any open bar before the performance and pick your drink up at the Guest Services Counter during intermission.

Only bottled water and drinks served in DMPA souvenir cups will be allowed inside the Main Hall.

A complimentary playbill is provided for all Broadway productions and select other productions. Playbills typically include a performance synopsis as well as cast and creative team bios. Most touring productions have merchandise for sale in the lobbies (t-shirts, mugs and cast recordings).

DES MOINES CIVIC CENTER
Located in the Nollen Lobby and in the center of the building near the Stoner Theater, our elevators are available to to provide access to the Civic Center’s second floor.

TEMPLE THEATER
Located adjacent to the Temple Theater Ticket Office, the elevator will take you to the 2nd floor where the Temple Theater is located.

Most productions include a 15-20 minute intermission to allow the performers and the audience the opportunity to take a break, use the restroom or grab a drink.